Government Services Portal

Japung's online presence was limited to a static, outdated website with minimal useful information. Citizens had difficulty finding service requirements, submitting requests, or getting updates on local programs. The organization needed to improve transparency, increase digital engagement, and make public services more accessible to a diverse population with varying levels of digital literacy.

We developed a modern, accessible government portal with a service directory, online form submissions, and a community news hub. The digital marketing strategy included SEO optimization for local search, social media content calendars, and targeted campaigns for key public programs. We implemented analytics to track citizen engagement and service utilization, enabling data-driven improvements to both the platform and outreach strategy.

Tech Stack