Healthcare · Clinics & Public Health Centres
Clinic & Health Centre Information System
A patient registers, is seen, is billed, the claim goes to BPJS, and the report reaches the Ministry of Health, all without switching applications.
- Modules
- 50
- System addresses
- On-premise at the healthcare facility
The problem it solves
In most clinics the medical record, the cashier, and the insurance claim live in separate applications. Staff retype the same patient three to five times, then assemble the monthly report by hand. Here it is one database, and the bridges to BPJS and SatuSehat are already certified.
System flow
- 01
Registration
Patients register at the desk or self-serve at a kiosk; national ID is validated against the civil registry
- 02
Queue
Queue numbers are issued per clinic and pushed to the national insurance queue
- 03
Consultation
Clinicians record the encounter; diagnoses use standard terminology
- 04
Diagnostics
Lab and imaging orders are raised automatically and results flow back into the record
- 05
Pharmacy
Prescriptions reach the pharmacy and drug stock is decremented automatically
- 06
Billing
The bill is computed from every service the patient received
- 07
Claims
Claim files are assembled and submitted through the national casemix system
- 08
Reporting
Data is sent to national health platforms and internal reports
Modules
Modules are grouped the way the system actually works, each with its function spelled out.
Clinical Services7 modules
- Outpatient
- Records clinic visits, history taking, diagnoses, and daily procedures
- Inpatient
- Bed management, ward rounds, and progress notes
- Emergency
- Triage, rapid treatment, and the admit-or-refer decision
- Intensive Care
- ICU monitoring with scheduled observations
- Operating Theatre
- Surgical scheduling, theatre teams, and operative reports
- Dental
- Odontogram and per-patient dental treatment history
- Discharge Summary
- The discharge summary that underpins claims and referrals
Specialist Clinics1 modules
- 13 Specialist Clinics
- Cardiology, neurology, pulmonology, paediatrics, obstetrics, ophthalmology, ENT, dermatology, psychiatry, oncology, clinical nutrition, urology, and specialist dentistry, each with its own forms and examination flow
Diagnostic Support3 modules
- Laboratory
- Test ordering, result entry, and automatic reference ranges
- Radiology
- Imaging scheduling and radiologist reporting
- Pharmacy
- E-prescribing, dispensing, and stock decrement
Daily Operations10 modules
- Registration & Booking
- New and returning patient registration, including online appointments
- Self-Service Kiosk
- Patients take a queue number without queueing at the desk
- Cashier & Payments
- Bill calculation with cash and cashless settlement
- Procedure Planning
- Scheduling for procedures that require preparation
- Logistics & Stores
- Drug and medical supply inventory, including expiry tracking
- Nutrition Services
- Inpatient diet planning and meal distribution
- Facilities & Biomedical
- Maintenance of medical equipment and facility infrastructure
- Staffing
- Clinician records, licences, credentials, and duty rosters
- Management Dashboard
- Live visit volumes, revenue, and occupancy
- Reporting
- Mandatory internal and health-authority reporting
Quality & Accreditation4 modules
- Accreditation
- Evidence collection against accreditation criteria
- Infection Control
- Infection surveillance and hand hygiene compliance
- Clinical Guidelines
- Treatment guidance surfaced at the point of diagnosis
- Patient Safety Incidents
- Incident reporting and follow-up to national standards
National Integrations9 modules
- National Health Insurance
- Membership checks, referrals, and queueing via the certified bridge
- SatuSehat
- Sends medical record data to the Ministry of Health platform
- Casemix Claims
- Assembles and submits claim files
- Facility Registry
- Syncs facility data and clinician practice schedules
- Hospital Reporting
- Hospital reporting and live bed availability
- Civil Registry
- Validates national ID and demographic data
- Referrals
- Inbound and outbound inter-facility referrals
- Private Insurance
- Coverage from payers other than the national scheme
- Banking & Payments
- Reconciliation of cashless payments
Health Programmes5 modules
- Tuberculosis
- TB programme recording and reporting in the national format
- HIV
- Care and monitoring under heightened confidentiality
- Immunisation
- Vaccination schedules and histories per recipient
- Rabies
- Management of animal bite cases
- Smoking Cessation
- Counselling services for quitting tobacco
Public Health3 modules
- NCD Screening
- Early detection of non-communicable disease in the community
- Adolescent Health
- Adolescent-friendly health services
- Mortality Recording
- Cause-of-death recording for statutory reporting
Platform8 modules
- Patient Master
- A single patient identity used by every module
- Roles & Permissions
- Access scoped by profession and work unit
- Facility Data
- Facility profile, units, and available clinics
- Electronic Signature
- Signs off medical documents without printing
- Medical Terminology
- Standardised diagnosis and procedure vocabulary
- Notifications
- Alerts to staff and patients
- In-App Guidance
- In-app tutorials for new staff
- System Administration
- General settings and master data maintenance
Technology, in plain words
- Next.js
- A framework that builds site screens so pages open quickly
- Node.js
- The engine that runs the system's logic on the server
- PostgreSQL
- Where all the system's records are stored and searched
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