Retail & E-commerce · Retail & Technical Services
Online Store & Service Booking
Goods and installation go into the same cart, with the technician’s schedule attached.
- Modules
- 21
- System addresses
- Running in production
Screenshots
Names and amounts in the screenshots are blurred.
The problem it solves
Air conditioning, CCTV, and smart home businesses sell the product and the installation together. General marketplaces cannot schedule a technician, so the service half always falls back to WhatsApp and the trail ends there. Here both move as one order.
System flow
- 01
Selection
Customers pick a product, a service, or both at once
- 02
Verification
The phone number is verified by WhatsApp OTP
- 03
Checkout
Address and installation slot are set
- 04
Payment
Payment is processed through the gateway
- 05
Scheduling
A technician is assigned to the chosen slot
- 06
Installation
Installation is carried out at the customer's premises
- 07
Invoicing
Invoice and receipt are issued automatically
- 08
Follow-up
Customers track the order and leave a review
Modules
Modules are grouped the way the system actually works, each with its function spelled out.
Shopping6 modules
- Product Catalogue
- Goods with stock levels and specifications
- Service Catalogue
- Installation and maintenance services with rates
- Cart
- Products and services in the same cart
- Checkout
- Address, schedule, and payment method
- Order Tracking
- Order status from payment to installation
- Flash Sale
- Time-limited promotions
Customers4 modules
- Customer Accounts
- Profile and purchase history
- WhatsApp Verification
- OTP over WhatsApp, with no SMS cost
- Delivery Addresses
- Multiple saved addresses per customer
- Order History
- Every transaction the customer has made
Billing4 modules
- Invoices
- Sales invoice issuance
- Receipts
- Proof of payment received
- PDF Output
- Documents ready to download and print
- Payment Reconciliation
- Reconciliation of incoming payments
Content & Administration7 modules
- Blog & Articles
- Content that brings organic search traffic
- Service Pages
- An explanation of each service type
- FAQ & Contact
- Common questions and support channels
- Outlet Map
- Store locations and service areas
- Admin Panel
- Manages products, orders, and customers
- Dashboard
- Sales summary and orders in flight
- Settings
- Store configuration and system parameters
Technology, in plain words
- Next.js
- A framework that builds site screens so pages open quickly
- Prisma
- A bridge so code reads and writes the database safely
- Midtrans
- The service that processes transfers, cards, and e-wallets
- WhatsApp API
- The official channel for automated WhatsApp messages
Need a system like Store + Service?
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